To refuse a shipment that has been left, you must not open the box and return it to the same carrier e. While the United States Postal Service does not charge for this, other carriers may charge a fee for returning a package that has been left. We believe that shopping with Highlights should be a fun and positive experience.
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If for any reason you're not happy and wish to return an item, please contact our Customer Service Department at for instructions. Highlights has multiple product lines of which our customers are not always aware; we may contact you to let you know about one of our exciting products. Also, we sometimes make our customer names and addresses available to other carefully screened companies whose products we believe might be of interest.
It is completely safe to order online from Highlights. When we prompt you for credit card information, we encrypt the number for security. This is called Secure Socket Layer. You will notice a lock and key icon in the lower-left hand corner of your browser. The lock closes when you submit the order from our secure shopping cart. If you ordered a magazine subscription, your name will appear on the cover of the first issue, indicating that you purchased the gift. You can also request a gift announcement postcard that we will send to you to personalize to announce your gift.
We also have a selection of printable gift cards for magazines and other products.
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Highlights Merchandise Order Line 8 a. ET Monday through Friday Highlights Merchandise Customer Service 8 a. Highlights Merchandise Fax Line available 24 hours a day, 7 days a week Customer service is available 8 a. ET Monday through Friday. Please call toll free or contact us online via email or chat limited availability.
Payments Does Highlights sell gift certificates? We are sorry, but we do not offer gift certificates or gift cards at this time. Do you accept COD? Do you accept Purchase Orders? Will there be sales tax on my order? What credit cards do you accept? Do you accept PayPal? We will send an invoice for the renewal subscription. My credit card number has changed, can I update you with the new number? Can I choose the date when the charge will hit my card?
This is not a service we are currently able to offer. What should I do? My email address has changed. How can I update this? How will I be notified that my account is going to be renewed? You will get an email reminder days before your credit card will be charged.
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Will I still get renewal notices? I am sending gift subscriptions to several children. Will they all be on continuous service? Can I be on continuous service and receive an invoice instead of using my credit card? How long will it take my order to arrive? For merchandise: In-stock items ship by Standard Delivery and should arrive within 1 to 2 weeks of order date. For magazines: You can expect to receive your first issue to arrive within 2 to 3 weeks. For puzzle book clubs: You can expect to receive your first shipment to arrive within 2 to 4 weeks.
What type of shipping is available? Magazine Subscriptions How long will it take for the magazines to arrive? How will the child know the gift is from me?
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Will I be charged sales tax on my magazine order? Can I send a gift subscription to a child in another country? Digital Subscriptions I ordered a digital subscription. What happens next? A higher form of shopping. More Don't miss this opportunity to save at highlights. Time to get your shopping on. More Treat yourself when you use highlights.
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Be the first to know, first to shop, and first to save! Best sellers will be the first to go. More Grab this awesome deal while you can at highlights. This is shopping as it should be. Time to go shopping! More Use the highlights. These deals are only available for a limited time. More Shop and enjoy amazing discounts at highlights. It's all about you and what you can get for the dollar.
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